Have you ever wondered how booking flights online works?

This video explains what is happening behind the scenes allowing you to book the best flights for your trip. 

Booking flights online can be stressful with multiple options and airlines to book with.  The team at have put together a list of the options available to you. 

Traditional Travel Agents

The main travel agents in Australia have an online presence and there are benefits to booking with a travel agent rather than being your own.  The travel industry has done it very tough during the global pandemic and we urge you to support your local agent and book a holiday.  

The Flight Centre Travel Group is one of the largest travel business in the world.  Flight Centre have have been booking cheap flights and much more since 1982 and now has a presence in 10 countries. 

Helloworld Travel’s mission is to offer Australian travellers industry-leading service, access to the best value travel deals and unparalleled customer assistance and convenience.  Helloworld Travel has a large network of independent travel agents and on online booking portal.       

Online Travel Agents (OTA's)

Online travel agents are travel businesses that don’t have brick and mortar shops.  Travelers have been booking through OTA’s since the mid 1990’s and they have grown to become a key part of the travel landscape offering everything from cheap flights to the best hotel deals.

Webjet use the latest online technology which enables you to compare, combine and book the best domestic and international travel flight deals, hotel accommodation, holiday package deals, travel insurance and car hire worldwide.

The Expedia Group has grown to be the largest travel company globally and includes brands such as, Wot if & Trivago.  Expedia is the flagship of the group and was founded by Microsoft back in 1996.  

Cheapflights was founded in 1996 and is managed by KAYAK.  They offer flight search in addition to accommodation, car hire and activities.


We always recommended comparing flight prices between different websites and this includes the airlines direct.

Rex started as  an airline in 2002 following the collapse of Ansett.  Two regional airlines that were part of the Ansett group Hazelton & Kendell were brought together to form Rex.

Virgin Australia started it’s life as Virgin Blue back in 2000.  It became Virgin Australia in 2011. 

In 2020, Qantas celebrated her 100th birthday.  Since her origins in the Queensland outback, she has grown to be a world leading long haul airline and one of Australia’s strongest brands.